Off-boarding
👉At THC, once we enter into an agreement with you, we consider you a customer for life. 50 days before the end of your agreement, we’ll send you a notification regarding the renewal by default. If you decide to terminate your contract, you have 20 days from the date of the notification to inform us of your intention to move out.
👉Before you move out, we’ll conduct a brief inspection to check for any damages that may be your responsibility. Any associated costs will be borne by you. After paying all the dues, we’ll terminate the zero deposit rental within 7 working days.
👉If you choose to terminate your contract before the agreement ends, we follow a 30-day notice policy. Upon receiving formal notice, we’ll conduct an inspection and confirm with you by the following working day. Once confirmed, the 30-day notice period will begin.
💡During this notice period, we will require you to settle any outstanding payments (rent, service charges, repairs, etc.) in advance on the day the notice is submitted.